Internal tools and AI agents for retail operations
Off-the-shelf tools can't handle your return policies, your wholesale logic, or your catalog rules. Build the exact internal software your team needs: returns, wholesale, catalog, fulfillment. Every app ships with SSO, role-based permissions, and full audit trails
Tools shaped to your operations, not off-the-shelf SaaS
Your return rules, wholesale logic, and catalog workflows are unique. Build tools that match, with governance inherited automatically
Smart Returns
Enforce return policies with rules. Route items for grading. Every refund decision logged with full attribution.
Retailer Portal
Give B2B partners scoped access to browse catalogs, place bulk orders, and track shipments. Role-based permissions per account.
PIM & Catalog
Centralize product data with role-based editing. Merchandisers, photographers, and copywriters each get scoped access. Push to all channels.
Influencer Gifting
Marketing creates gift orders with budget controls and approval workflows. Orders trigger fulfillment. Every unit tracked for ROI.
Agents governed by the same rules as your team
Deploy AI agents for CX actions, inventory balancing, and merchandising audits. Same role-based permissions and spending limits as human operators
CX Action Agent
Beyond ticket answersReships packages, issues store credit, triggers replacements. Follows strict spending limits and approval thresholds. Every action logged.
Inventory Balancing
Prevent lost salesMonitors stock levels across locations and suggests transfers before items sell out. Same permissions as your inventory team.
Merchandising Audit
Catch errors before customers doScans your site for broken images, missing tags, or pricing anomalies. Issues flagged with context for the e-com team. Every scan logged.
Every team gets the access they need, nothing more
Stop sharing the admin password
Give interns, seasonal staff, agencies, and AI agents scoped access to the specific tools they need. Keep financial data, customer PII, and pricing controls secure
SSO & Role-Based Permissions
Connect your identity provider. CX agents, merchandisers, warehouse staff, and AI agents each see only what their role allows. No more shared admin logins.
Full Audit Trail
Every refund, price change, and inventory adjustment logged with full attribution. Know exactly who did what and when. Export for financial review.
Self-Host or Cloud
Run on RootCX Cloud or self-host on your infrastructure. Open source (FSL-1.1-ALv2, converts to Apache 2.0 after 2 years). Customer data stays under your control.