Smart Returns Management
Build a returns portal that enforces logic and routes items for grading before updating inventory.
Retailer Ordering Portal
Give your B2B partners a branded portal to browse catalogs, place bulk orders, and track shipments.
Influencer Gifting Ops
Build workflows for marketing teams to draft gift orders that trigger normal fulfillment processes.
PIM & Catalog Manager
Centralize product data and push updates to Shopify, Amazon, and wholesale channels simultaneously.
Smart Returns Management
Build a returns portal that enforces logic and routes items for grading before updating inventory.
Retailer Ordering Portal
Give your B2B partners a branded portal to browse catalogs, place bulk orders, and track shipments.
Influencer Gifting Ops
Build workflows for marketing teams to draft gift orders that trigger normal fulfillment processes.
PIM & Catalog Manager
Centralize product data and push updates to Shopify, Amazon, and wholesale channels simultaneously.
Smart Returns Management
Build a returns portal that enforces logic and routes items for grading before updating inventory.
Retailer Ordering Portal
Give your B2B partners a branded portal to browse catalogs, place bulk orders, and track shipments.
Influencer Gifting Ops
Build workflows for marketing teams to draft gift orders that trigger normal fulfillment processes.
PIM & Catalog Manager
Centralize product data and push updates to Shopify, Amazon, and wholesale channels simultaneously.
Stop running your operations on spreadsheets.
Commerce platforms are built for the transaction, not the operation. As you scale, your team drowns in manual work: managing returns, wholesale orders, and product data in isolated spreadsheets that don't talk to your ERP.
RootCX allows you to build the missing apps for your operations team, connecting your storefront data to your warehouse logic instantly.
Deploy custom retail ops apps in minutes
Generate applications that automate the messy middle office of retail. Keep your storefront fast and your operations organized.
Reverse Logistics
Smart Returns Management
Don't just refund. Build a returns portal that enforces logic (e.g., no instant refund for high-risk customers) and routes items for grading or refurbishment before updating inventory.
Wholesale (B2B)
Retailer Ordering Portal
Stop taking wholesale orders via PDF and email. Give your B2B partners a branded portal to browse catalogs, place bulk orders, and track shipments, synced directly to your ERP.
Merchandising
PIM & Catalog Manager
Centralize your product truth. Build a Product Information Management tool where teams collaborate on descriptions, images, and pricing before pushing updates to all channels simultaneously.
VIP & Seeding
Influencer Gifting Ops
Professionalize your seeding. Create workflows for marketing teams to draft gift orders that bypass standard payment gateways but trigger normal fulfillment processes, tracking ROI on every unit sent.
From support to sales operations.
Automate the repetitive tasks that slow down your growth.
CX Action Agent
Beyond ticket answersGive agents a tool that can actually do things: reship lost packages, issue store credit, or trigger replacements with strict limits and approval thresholds.
Inventory Balancing
Prevent lost salesAgents monitor stock levels across locations (retail stores vs. e-com warehouse) and suggest transfers to balance inventory before items sell out.
Merchandising Audit
Catch errors before customers doAgents scan your site for broken images, missing tags, or pricing anomalies, flagging errors for the e-com team before they impact conversion.
Keep your storefront clean.
Adding too many apps slows down your site.
RootCX runs your operational logic on a separate, secure layer, keeping your customer experience lightning fast.
API-First Integration
We connect natively to the APIs of Shopify Plus, NetSuite, and your 3PL. Data flows in real-time without you ever needing to build a custom integration pipeline.
Order Orchestration
RootCX acts as the brain between the buy button and the warehouse. Manage split shipments, pre-orders, and complex routing rules without touching the storefront code.
Role-Based Access
Stop sharing the admin password. Give interns, seasonal staff, and agencies access only to the specific tools they need, keeping your core financial data secure.